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Bdoc Suite

Bdoc Suite

The Customer Communication Solution that puts business users at the center.

 

Bdoc Suite is specialised in the composition, production, personalisation,
multichannel diffusion and archiving of all the documents destined for the clients.

Interfacing with the trade applications used by the major businesses and administrations, Bdoc Suite allows, in a centralised manner, to create document models for the business, to link them to the client environment in order to propose to the users a precise professional document, respecting the business charter and based on the trade context.

The Bdoc Suite architecture respects the main market standards allowing the integration in your current infrastructure and with your business applications.

Features

Bdoc Web Design

An easy to use design station that lets business users create document templates without IT involvement.

Multi channel Delivery

Delivers customer communications across multiple channels, ensuring a personalised customer experience.

Centralised Management

Ensuring a consistent customer experience across Multi-brand, Multi-lingual & Multi-channel.

Document creation

On demand, in batch and interactive. Bdoc interactive provides a web interface for users (employees/customers) to adapt generated documents in a controlled way.

Output

From paper to digital.
Responsive e-mail, HTML5, Social Media, …
Feed business applications with event & data logging on communication with the customer.

Output & Content Management

Storage and consultation of your documents.
Manage & optimise your printer output.
Manage post-production (grouping, sorting) for postal optimisation and diffusion.

Benefits

  • Productivity, flexibility and reliability of the document production life cycle:
    • Reduction of the time required to make complex documents available (Time to Market).
    • Increase in the productivity and efficiency of workstations by the management of non-structures information within the processes.
    • Respect of graphical charts.
    • Securing document content.
  • Personalisation of communication towards the clients and suppliers:
    • Increase sales.
    • Optimisation of the image.
  • Mastering the risks:
    • Evolution and conformity of the document.
    • Legal and regulatory compliancy.

Want to know more?

If you are interested in this solution, please let us know.

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