What we do – Solutions
The Customer Communication Solution that puts business users at the center.
Bdoc Suite is specialised in the composition, production, personalisation,
multichannel diffusion and archiving of all the documents destined for the clients.
Interfacing with the trade applications used by the major businesses and administrations, Bdoc Suite allows, in a centralised manner, to create document models for the business, to link them to the client environment in order to propose to the users a precise professional document, respecting the business charter and based on the trade context.
The Bdoc Suite architecture respects the main market standards allowing the integration in your current infrastructure and with your business applications.
Bdoc Web Design
An easy to use design station that lets business users create document templates without IT involvement.
Multi channel DeliveryDelivers customer communications across multiple channels, ensuring a personalised customer experience.
Centralised ManagementEnsuring a consistent customer experience across Multi-brand, Multi-lingual & Multi-channel.
Document creationOn demand, in batch and interactive. Bdoc interactive provides a web interface for users (employees/customers) to adapt generated documents in a controlled way.
From paper to digital.
Responsive e-mail, HTML5, Social Media, …
Feed business applications with event & data logging on communication with the customer.
Output & Content Management
Storage and consultation of your documents.
Manage & optimise your printer output.
Manage post-production (grouping, sorting) for postal optimisation and diffusion.
- Productivity, flexibility and reliability of the document production life cycle:
- Reduction of the time required to make complex documents available (Time to Market).
- Increase in the productivity and efficiency of workstations by the management of non-structures information within the processes.
- Respect of graphical charts.
- Securing document content.
- Personalisation of communication towards the clients and suppliers:
- Increase sales.
- Optimisation of the image.
- Mastering the risks:
- Evolution and conformity of the document.
- Legal and regulatory compliancy.